Interpretation and Definitions
The words with capitalized initial letters have specific meanings as shown in the following conditions. These definitions maintain their significance irrespective of whether they are in singular or plural form.
Affiliate means an entity that controls, is controlled by or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.
Application refers to DailyCare, the software program provided by the Company.
Business, for the purpose of CCPA/CPRA, refers to the Company as the legal entity that collects Consumers' personal information and determines the purposes and means of the processing of Consumers' personal information, or on behalf of which such information is collected and that alone, or jointly with others, determines the purposes and means of the processing of consumers' personal information, that does business in the State of California.
CCPA and/or CPRA refers to the California Consumer Privacy Act (the "CCPA") as amended by the California Privacy Rights Act of 2020 (the "CPRA").
Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Metaveos Limited.
For the purpose of the GDPR, the Company is the Data Controller.
Consumer, for the purpose of the CCPA/CPRA, means a natural person who is a California resident. A resident, as defined in the law, includes (1) every individual who is in the USA for other than a temporary or transitory purpose, and (2) every individual who is domiciled in the USA who is outside the USA for a temporary or transitory purpose.
Data Controller, for the purposes of the GDPR (General Data Protection Regulation), refers to the Company as the legal person which alone or jointly with others determines the purposes and means of the processing of Personal Data.
Device means any device that can access the Service such as a cellphone or a digital tablet.
GDPR refers to EU General Data Protection Regulation.
Personal Data is any information that relates to an identified or identifiable individual.
For the purposes of GDPR, Personal Data means any information relating to You such as a name, an identification number, location data, online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity.
For the purposes of the CCPA/CPRA, Personal Data means any information that identifies, relates to, describes or is capable of being associated with, or could reasonably be linked, directly or indirectly, with You.
Service refers to the Application.
Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used. For the purpose of the GDPR, Service Providers are considered Data Processors.
Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Under GDPR, You can be referred to as the Data Subject or as the User as you are the individual using the Service.
Collecting and Using Your Personal Data
Types of Data Collected
While using our service, we may ask you to provide certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to:
Usage data is automatically collected when you use the service. This data may include information such as your device's Internet Protocol (IP) address, browser type, browser version, the pages of our service that you visit, the time and date of your visit, the duration spent on those pages, unique device identifiers, and other diagnostic data.
When you access the service through a mobile device, we may automatically collect certain information, including, but not limited to, the type of mobile device you use, your mobile device's unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile internet browser you use, unique device identifiers, and other diagnostic data.
Additionally, we may collect information that your browser sends whenever you visit our service, whether on a computer or through a mobile device.
Information Collected while Using the Application
While using our application and with your explicit consent, we may collect the following information to provide features of our application:
We use this information to deliver features within our service and to enhance and personalize it. The collected information may be transmitted to the company's servers and/or a service provider's server, or it may be stored solely on your device.
You have the option to enable or disable access to this information at any time through your device settings.
Use of Your Personal Data
The company may utilize personal data for various purposes, including but not limited to:
Providing and maintaining our service: This involves monitoring the usage of our service.
Performance of a contract: In relation to the development, compliance, and execution of any contract with us through the service.
Contacting you: This includes contacting you through email or other electronic communication methods, such as push notifications in a mobile application. This communication may include updates, informative messages related to functionalities, products, or contracted services, and necessary security updates.
Providing news, special offers, and general information: We may use your data to inform you about goods, services, and events similar to those you have already purchased or inquired about unless you have opted not to receive such information.
Managing your requests: This includes attending to and managing your requests to us.
Delivering targeted advertising: Your information may be used to develop and display content and advertising tailored to your interests and/or location. This may involve collaboration with third-party vendors.
Business transfers: Your information may be used in the evaluation or execution of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets.
Other purposes: This encompasses data analysis, identification of usage trends, and the evaluation and improvement of our service, products, services, and user experience.
Sharing your personal information may occur in the following scenarios:
With service providers: Your personal information may be shared with service providers for purposes such as monitoring and analyzing the use of our service, displaying advertisements, and payment processing.
For business transfers: Personal information may be shared or transferred in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business.
With business partners: We may share your information with business partners to offer you certain products, services, or promotions.
With other users: When you share personal information or interact in public areas with other users, such information may be viewed and publicly distributed outside.
With your consent: Your personal information may be disclosed for any other purpose with your consent.
Retention of Your Personal Data
Usage data will also be retained by the company for internal analysis purposes. Generally, usage data is kept for a shorter duration unless its retention is essential for enhancing security, improving the functionality of our service, or if legal obligations necessitate a more extended retention period.
Transfer of Your Personal Data
Delete Your Personal Data
You have the right to delete or request assistance in deleting the personal data collected about you by us. Our service may provide you with the ability to delete specific information about you from within the service. You can update, amend, or delete your information at any time by visiting the settings section that allows you to manage your personal information. Additionally, you may contact us to request access to, correction of, or deletion of any personal information you have provided to us. Please note, however, that we may need to retain certain information when we have a legal obligation or lawful basis to do so.
Disclosure of Your Personal Data
Under certain circumstances, the company may be required to disclose your personal data in response to lawful requests by public authorities, such as a court or government agency, or when required to do so by law.
The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:
Fulfill a legal requirement
Safeguard and uphold the rights or assets of the Company
Prevent or probe potential misconduct related to the Service
Ensure the safety of Service Users or the general public
Safeguard against legal responsibility
Security of Your Personal Data
The security of your Personal Data is a top priority for us. It's important to note, however, that no method of transmission over the Internet or electronic storage is completely foolproof. While we make every effort to implement commercially acceptable measures to protect your Personal Data, we cannot guarantee its absolute security.
Detailed Information on the Processing of Your Personal Data
Our third-party service providers, when engaged, may have access to your Personal Data. These external vendors collect, store, process, and transfer information related to your activity on our Service in accordance with their individual Privacy Policies.
We may use third-party Service providers to monitor and analyze the use of our Service.
Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.
For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy
Firebase is an analytics service provided by Google Inc.
We also encourage you to review the Google's policy for safeguarding your data: https://support.google.com/analytics/answer/6004245
For more information on what type of information Firebase collects, please visit the How Google uses data when you use our partners' sites or apps webpage: https://policies.google.com/technologies/partner-sites
We may enlist the services of Service Providers to display advertisements on our Service in order to support and maintain its functionality. Some of these Service Providers include:
In instances where we offer paid products and/or services within the Service, we may engage third-party services for payment processing (e.g., payment processors).
The Company employs remarketing services to display advertisements to you after you have accessed or visited our Service. We and our third-party vendors utilize both cookies and non-cookie technologies to identify your device and understand how you interact with our Service. This enables us to improve our Service to align with your interests and deliver advertisements that are more likely to be relevant to you.
These third-party vendors collect, store, use, process, and transfer information about your activity on our Service following their Privacy Policies. Their activities serve various purposes, including:
Measuring and analyzing traffic and browsing activity on our Service.
Displaying advertisements for our products and/or services to you on third-party websites or apps.
Measuring and analyzing the performance of our advertising campaigns.
Some of these vendors may use non-cookie technologies unaffected by browser settings that block cookies. If your browser does not allow you to block such technologies, you can utilize third-party tools to decline the collection and use of information for interest-based advertising.
On mobile devices, you may also choose not to see tailored ads by activating privacy settings like Limit Ad Tracking (iOS) and Opt Out of Ads Personalization (Android). For further information, see the Help system on your mobile device.
With these third-party suppliers, we could exchange data, including hashed email addresses or other online identifiers that we gather through our service. This enables them to identify and show you advertisements on many platforms and web browsers. The technologies each vendor uses and their cross-device capabilities are described in their Privacy Policies.
Among the outside suppliers we work with are:
Google Ads (AdWords):
Legal Basis for Processing Personal Data under GDPR
We may handle Personal Data under the following circumstances:
Consent: You have provided explicit consent for the processing of Personal Data for one or more specific purposes.
Performance of a Contract: The provision of Personal Data is necessary for the performance of an agreement with you and/or for any pre-contractual obligations.
Legal Obligations: Processing Personal Data is necessary to comply with a legal obligation to which the Company is subject.
Vital Interests: Processing Personal Data is necessary to protect your vital interests or those of another natural person.
Public Interests: Processing Personal Data is related to a task carried out in the public interest or in the exercise of official authority vested in the Company.
Legitimate Interests: Processing Personal Data is necessary for the purposes of the legitimate interests pursued by the Company.
In any case, the Company is prepared to assist in clarifying the specific legal basis that applies to the processing, especially whether the provision of Personal Data is a statutory or contractual requirement or a necessity to enter into a contract.
Your Rights under the GDPR
Request Access: You have the right to request access to Your Personal Data, allowing You to view, update, or request deletion of the information directly within Your account settings. If You need assistance with these actions, please contact Us, and We will be happy to assist. This right also entitles You to receive a copy of the Personal Data We hold about You.
Request Correction: You can request the correction of incomplete or inaccurate Personal Data that We hold about You.
Object to Processing: You have the right to object to the processing of Your Personal Data if We rely on legitimate interests as the legal basis for processing, and there is something about Your particular situation that prompts You to object. This right also applies when We process Your Personal Data for direct marketing purposes.
Request Erasure: You can ask Us to delete or remove Your Personal Data when there is no valid reason for Us to continue processing it.
Request Data Transfer: We will provide Your Personal Data to You or a third party of Your choice in a structured, commonly used, machine-readable format. This right applies to automated information that You initially provided consent for Us to use or where We used the information to perform a contract with You.
Withdraw Consent: You have the right to withdraw Your consent regarding the use of Your Personal Data. Please note that withdrawing consent may impact access to certain specific functionalities of the Service.
Exercising of Your GDPR Data Protection Rights
You can assert Your rights of access, rectification, deletion, and objection by reaching out to Us. Please be aware that we may require verification of Your identity before addressing such requests. Once a request is received, We will make diligent efforts to provide a prompt response.
If You believe that We have not managed Your Personal Data in compliance with relevant data protection laws, You hold the right to file a complaint with a Data Protection Authority. If You are within the European Economic Area (EEA), we recommend contacting Your local data protection authority for further guidance.
CCPA/CPRA Privacy Notice (California Privacy Rights)
Categories of Personal Information Collected
We collect information falling into various categories as defined by the CCPA/CPRA, which may have been collected from California residents in the last twelve (12) months. It's important to note that not all examples within a category may have been collected, and collection depends on whether the individual provided such information directly to us.
Category A: Identifiers.
Examples: Real name, postal address, email address, driver's license number.
Category B: Personal information categories listed in the California Customer Records statute.
Examples: Name, address, Social Security number, financial information.
Category C: Protected classification characteristics under California or federal law.
Examples: Age, race, color, marital status.
Category D: Commercial information.
Examples: Records of products or services purchased.
Category E: Biometric information.
Examples: Genetic, physiological characteristics.
Category F: Internet or other similar network activity.
Examples: Interaction with our Service or advertisement.
Category G: Geolocation data.
Examples: Approximate physical location.
Category H: Sensory data.
Examples: Audio, electronic, visual information.
Category I: Professional or employment-related information.
Examples: Job history, performance evaluations.
Category J: Non-public education information.
Examples: Education records directly related to a student.
Category K: Inferences drawn from other personal information.
Examples: Profile reflecting preferences, characteristics.
Category L: Sensitive personal information.
Examples: Account login and password information.
Exclusions under CCPA/CPRA:
Publicly available government records.
Deidentified or aggregated consumer information.
Information covered by specific privacy laws (e.g., HIPAA, GLBA).
Information excluded by the CCPA/CPRA's scope.
Please notice that this information is provided in accordance with CCPA/CPRA definitions and does not guarantee the collection of every example mentioned within a category.
Sources of Personal Information
We gather the categories of personal information specified from diverse origins, including:
Directly from You: This involves details gathered from forms on our Service, preferences communicated or supplied via the Service, and purchases conducted on our Service.
Indirectly from You: This encompasses information acquired by observing Your activity on our Service.
Automatically from You: This pertains to information collected through cookies set on Your Device as You navigate through our Service.
From Service Providers: This includes information acquired from third-party vendors for purposes such as monitoring and analyzing the use of our Service, delivering targeted advertising, processing payments, and engaging other third-party vendors to provide the Service.
Use of Personal Information
We may employ or disclose the personal information we gather for "business purposes" or "commercial purposes," as defined by the CCPA/CPRA. This may involve the following instances:
Maintaining and ensuring the functionality of our Service.
Providing support, responding to inquiries, addressing concerns, and monitoring and improving our Service.
Fulfilling the purposes for which the information was provided, such as responding to questions or processing payments.
Complying with law enforcement requests and adhering to applicable laws, court orders, or governmental regulations.
Utilizing the information as described during the collection process or as outlined in the CCPA/CPRA.
Conducting internal administrative tasks and audits.
Detecting security incidents and safeguarding against malicious, deceptive, fraudulent, or illegal activities, including prosecution when necessary.
Other one-time uses as deemed necessary.
Please note that these examples are illustrative and not exhaustive. For more detailed information on how we use personal data, please refer to the "Use of Your Personal Data" section.
Disclosure of Personal Information
We may have utilized or disclosed, and may continue to utilize or disclose in the preceding twelve (12) months, personal information falling into the following categories for business or commercial purposes:
It's essential to clarify that the listed categories align with those defined in the CCPA/CPRA. This doesn't imply that every example of each category was necessarily disclosed, but it reflects our good faith belief that some information from each category may have been disclosed to the best of our knowledge.
When we disclose personal information for business or commercial purposes, we establish a contract specifying the purpose. This contract requires the recipient to uphold the confidentiality of the personal information and limit its use solely for the fulfillment of the contract.
Share of Personal Information
We may have shared, and may continue to share in the preceding twelve (12) months, your personal information falling into the aforementioned categories with the following categories of third parties:
Sale of Personal Information
As defined by the CCPA/CPRA, "sell" and "sale" encompass various activities related to the disclosure or transfer of a consumer's personal information to a third party in exchange for valuable consideration. While the term "sell" is commonly associated with monetary transactions, it also includes non-monetary benefits.
In the past twelve (12) months, we may have engaged in the sale or permitted the sale of the following categories of personal information:
Category A: Identifiers
Category B: Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e))
Category D: Commercial information
Category F: Internet or other similar network activity
This information is shared in good faith, reflecting our understanding that certain data falling within these categories may have been exchanged for valuable consideration.
Sale of Personal Information of Minors Under 16 Years of Age
We do not intentionally collect personal information from individuals under the age of 16 through our Service. It's important to note that certain third-party websites we link to may have different practices, and we encourage parents and legal guardians to monitor their children's internet activities.
The personal information of individuals under 16 years of age, of which we are aware, is not sold unless we have obtained explicit authorization (the "right to opt-in") from the individual aged 13 to 16 or from the parent or guardian of an individual under 13 years of age. Individuals who opt-in to the sale of personal information have the right to opt-out at any time. To exercise the right to opt-out, the individual (or their authorized representative) can contact us to submit a request.
If you believe that a child under the age of 13 (or 16) has provided us with personal information, please contact us with sufficient details to enable us to promptly delete that information.
Your Rights under the CCPA/CPRA
The CCPA/CPRA provides California residents with specific rights regarding their personal information. If you are a California resident, you have the following privileges:
Right to Notification: You are entitled to be informed about the categories of Personal Data being collected and the purposes for which it is being used.
Right to Know/Access: According to CCPA/CPRA, you can request information about the collection, use, sale, disclosure, and sharing of your personal information. Upon confirming your request, we will disclose:
Categories of personal information collected about you
Sources of the collected personal information
Business purposes for collecting or selling the personal information
Categories of third parties with whom the information is shared
Specific pieces of personal information collected about you
Details if your personal information was sold or disclosed for business purposes, including categories involved
The privilege to abstain: You hold the right to instruct us not to sell your personal information. For opt-out instructions, please consult the "Do Not Sell My Personal Information" section or get in touch with us.
The authority to rectify Personal Data: You can correct any inaccuracies in the personal information we have gathered about you. Upon confirmation of your request, we will make commercially reasonable efforts to rectify your personal information.
The entitlement to restrict the use and disclosure of sensitive Personal Data: You can request limitations on the use or disclosure of sensitive personal information, unless an exception applies. To make such a request, refer to the "Limit the Use or Disclosure of My Sensitive Personal Information" section or contact us.
The prerogative to erase Personal Data: Under certain circumstances and subject to exceptions, you can request the deletion of your Personal Data. We will delete your personal information unless retention is necessary for specific reasons outlined in the policy.
The immunity from discrimination: You have the right to be free from discrimination for exercising your consumer rights, including denial of goods or services, varied pricing or rates, differences in levels or qualities of goods or services, or suggesting different terms based on your exercise of rights.
Exercising Your CCPA/CPRA Data Protection Rights
To find out more about opting out and restricting the use of sensitive information we collect, please refer to the "Do Not Sell My Personal Information" and "Limit the Use or Disclosure of My Sensitive Personal Information" sections. If you are a California resident and wish to exercise your rights under the CCPA/CPRA, you can reach us:
Only you or an individual authorized by you and registered with the California Secretary of State can submit a verifiable request concerning your personal information. To ensure your request is processed:
Provide sufficient information for us to reasonably verify your identity or authorization to make the request.
Clearly outline your request to help us comprehend, evaluate, and respond appropriately.
If we cannot:
We won't be able to fulfill your request or provide the necessary information.
Upon receiving your verifiable request, we will disclose the required information within 45 days at no cost. In certain cases, we may need an additional 45 days, with prior notice, if reasonably necessary. The disclosed information will cover the 12-month period preceding the receipt of the verifiable request.
For data portability requests, we will select a format that facilitates the easy use of your personal information and enables seamless transmission between entities.
Do Not Sell My Personal Information
As per the definitions outlined by the CCPA/CPRA, the terms "sell" and "sale" encompass activities like selling, renting, releasing, disclosing, disseminating, making available, transferring, or communicating a consumer's personal information by the business to a third party for valuable consideration. It's crucial to understand that this isn't limited to monetary benefits but includes any form of benefit received in exchange for sharing personal information.
You have the right to opt-out of the sale of your personal information. Once we receive and verify your request, we will stop selling your personal information. To exercise your opt-out right, please contact us.
It's important to note that our service providers, including analytics or advertising partners, may use technology on our service that qualifies as selling personal information under the CCPA/CPRA. If you wish to opt out of the use of your personal information for interest-based advertising purposes and these potential sales as defined by the CCPA/CPRA, you can follow the provided instructions.
Please be aware that any opt-out is specific to the browser you are using, and you may need to perform this action on each browser you use.
If applicable, you have the ability to customize your privacy preferences and opt-out of cookies and other technologies that we may use. Simply click on the "Privacy Preferences," "Update Privacy Preferences," or "Do Not Sell My Personal Information" buttons on the Service. Please be aware that you'll need to perform this opt-out action for each browser you use to access the Service.
Additionally, if you prefer not to receive personalized ads served by our Service Providers, detailed instructions are available on the Service. The opt-out options include:
When you choose to opt out, a distinctive cookie will be placed on your computer, corresponding to the browser you used for the opt-out. If you switch browsers or delete the cookies stored by your browser, you will need to opt out again to ensure your preferences are retained.
Your mobile device may provide options to refuse the use of data related to the apps you use for the purpose of delivering targeted ads that align with your interests.
This can typically be accomplished through features like "Opt out of Interest-Based Ads" or "Opt out of Ads Personalization" on Android devices, and "Limit Ad Tracking" on iOS devices.
Additionally, you have the ability to stop the collection of location information from your mobile device by adjusting preferences directly on the device.
Limit the Use or Disclosure of My Sensitive Personal Information
As a resident of California, you have the right to control the use and disclosure of your sensitive personal information. This control is applied to the extent necessary for the provision of services or goods that an average consumer would reasonably expect when requesting such services or goods.
Our collection, use, and disclosure of sensitive personal information are conducted in a manner essential for providing the Service. For detailed insights into how we handle your personal information, please refer to the "Use of Your Personal Data" section or reach out to us directly.
Our Service is not designed for individuals under the age of 13, and we do not knowingly collect personally identifiable information from anyone in this age group. If you are a parent or guardian and become aware that your child under the age of 13 has provided us with personal data, please contact us. If we discover that we have unintentionally collected personal data from someone under the age of 13 without proper parental consent verification, we take prompt measures to delete that information from our servers.
In situations where consent is the legal basis for processing information and your country requires parental consent for minors, we may seek the consent of your parent before collecting and using such information.
Links to Other Websites
It's important to note that we have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. Users should exercise caution and familiarize themselves with the privacy policies of external websites they choose to visit through our Service.
If you have any questions or inquiries regarding this Disclaimer, please contact us at: